Enterprise AI WorkstationCases

Medical Aesthetics · ENTERPRISE

A National Chain of Medical Aesthetics Group

28 medical aesthetics clinics under the group · 800+ monthly active clients · 12 online customer service agents

PAIN POINTS

High cost of 12 online agents (approx. ¥600K/month), severe order loss from missed night inquiries (over 70% client loss rate after 8 PM), low inquiry conversion rate (18%), inconsistent scripts across locations (10 agents using 10 different scripts), and uneven client experience.

SOLUTION

Enterprise AI Workstation × 1 + Fed with 10 years of client consultation records + 12 AI arena competitive best-response + 7×24h online service + omni-channel access (WeChat / Douyin / Website / Mini Program).

RESULTS

Replaced 12 online agents, inquiry conversion rate increased from 18% to 35%, client satisfaction improved by 50%, saving ¥60K in labor costs per month.

1 Enterprise AI Workstation replaced 12 online agents, inquiry conversion rate increased from 18% to 35%, client satisfaction improved by 50%.

12

Staff Replaced

¥60K

Monthly Savings

+240

Monthly Inquiries

Manufacturing · MANUFACTURING

A Listed Precision Manufacturing Company

Precision parts manufacturer · 2000+ employees · 150 engineers

PAIN POINTS

Long engineer training period (6 months to work independently), slow knowledge accumulation for new employees, slow after-sales response (average 4 hours), low technical Q&A accuracy (62%), and severe knowledge loss due to senior engineer turnover.

SOLUTION

Enterprise AI Workstation × 1 + Fed with 20 years of technical documentation + process SOPs + after-sales case library + private deployment + integration with enterprise ERP/CRM.

RESULTS

Engineer training period reduced from 6 months to 1 month, technical Q&A accuracy improved to 98%, after-sales response time reduced from 4 hours to 5 minutes.

Engineer training period reduced from 6 months to 1 month, technical Q&A accuracy 98%, after-sales response reduced from 4 hours to 5 minutes.

6→1

Training Months

98%

Accuracy

5min

Response Time

Legal Services · LEGAL

A Well-Known Law Firm

Comprehensive large-scale law firm · 50+ practicing lawyers · 5 paralegals

PAIN POINTS

High paralegal costs (monthly salary ¥15K+), low contract review efficiency (4 hours per contract), slow client inquiry response (within 24h), insufficient knowledge accumulation among paralegals, and long training cycle for new hires (3-6 months).

SOLUTION

Enterprise AI Workstation × 1 + Fed with 10 years of contract templates + case library + industry regulations + 24h online paralegal assistant + private deployment to ensure client data security.

RESULTS

24h online paralegal assistant, contract review efficiency improved 8x, 1 super-brain equivalent to 5 paralegals, client satisfaction rate 99%.

8x

Efficiency Gain

5

Paralegals Replaced

99%

Client Satisfaction

Education & Training · EDUCATION

A K12 Education Group

K12 education and training group · 30+ campuses nationwide · 8000+ enrolled students

PAIN POINTS

High volume of parent inquiries (30,000+ per month), slow response time (average 2 hours), no replies to parent inquiries at night (90% loss after 9 PM), high cost of course consultants, inconsistent messaging across different campuses.

SOLUTION

Enterprise AI Workstation × 1 + Fed with 8 years of parent consultation records + curriculum system + policy Q&A + 7×24h online Q&A + WeChat / Mini Program omni-channel access.

RESULTS

AI teaching assistant available 24/7 for Q&A, parent inquiry response time reduced from 2 hours to 30 seconds, monthly Q&A volume 30,000+, parent satisfaction rate 85%.

AI teaching assistant available 24/7 for Q&A, parent inquiry response time reduced from 2 hours to 30 seconds, monthly Q&A volume 30,000+.

30s

Response Time

30K+

Monthly Q&A

85%

Satisfaction

Cross-Border E-Commerce · E-COMMERCE

A 3C Cross-Border Brand

3C digital cross-border brand · Mainly on Amazon / eBay / Independent sites · 50,000+ monthly orders

PAIN POINTS

Multi-language overseas customer inquiries (English / Japanese / Korean / Spanish / French / German / Arabic), high customer service costs (¥500K+ per month), slow response time (4h), low overseas conversion rate (1.2%), severe staff shortage during peak inquiry periods on holidays.

SOLUTION

Enterprise AI Workstation × 1 + Fed with 5 years of overseas customer service records + product manuals + 7-language AI customer service + Amazon / eBay / Independent sites / Email omni-channel access.

RESULTS

7-language AI customer service online simultaneously, foreign trade inquiry response efficiency improved 12x, overseas conversion rate increased from 1.2% to 3.6% (tripled).

7-language AI customer service online simultaneously, foreign trade inquiry response efficiency improved 12x, overseas conversion rate tripled.

7 Languages

Coverage

12x

Efficiency Gain

3x

Conversion Rate

Restaurant Chain · CATERING

A National Restaurant Chain Brand

Chinese fast food chain · 500+ stores nationwide · 8000+ employees

PAIN POINTS

Inconsistent store supervisor standards (500+ stores with 500 different practices), slow new employee training (3-6 months), difficulty implementing headquarters slogans/SOPs, slow store inquiry response (24h), inconsistent complaint handling approaches.

SOLUTION

Enterprise AI Workstation × 3 (Headquarters + Regional Supervisors + Stores) + Fed with 15 years of SOPs + training videos + case library + deep integration with WeCom/DingTalk.

RESULTS

Store AI supervisors unified inspection standards, 500+ stores operating with standardized processes, new employee onboarding cycle reduced by 70%, complaint handling satisfaction improved by 60%.

Store AI supervisors unified inspection standards, 500+ stores operating with standardized processes, new employee onboarding cycle reduced by 70%.

500+

Stores Covered

-70%

Training Cycle

100%

Unified Standards

6 Industries, Real-World Deployment

A National Chain of Medical Aesthetics Group

A Listed Precision Manufacturing Company

A Well-Known Law Firm

A K12 Education Group

A 3C Cross-Border Brand

A National Restaurant Chain Brand

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